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From a procurement perspective, a translation request for proposal (RFP) often looks like a win once the contract is signed. Procurement followed the standard process, vetted vendors, and negotiated pricing. On a spreadsheet, every box is checked. The reality on the ground is different. Months later, the new vendor may see almost no activity because […]

Join Stephanie Harris-Yee and Erik Vogt for a critical discussion about why subject matter experts (SMEs) have become the most significant constraint in modern localization workflows. While AI has made translation faster and more accessible than ever, the real challenge lies in validating accuracy, intent, and domain expertise—and that requires human SMEs who are increasingly […]

Localization pricing is one of the most debated topics in our industry, yet it’s often the one that feels the most confusing to buyers. While most procurement conversations focus on per-word rates and match discounts, those metrics don’t always tell you what you’re actually paying for. In our latest Field Notes episode, Global Marketing Director […]

The most dangerous assumption a team can make is that a model that works in English will work everywhere else. This year, many teams have moved beyond experimentation and are now attempting to scale AI across global, customer-facing workflows. But once a model moves into production across multiple markets, subtle failures start to surface. It […]

For the past few years, most enterprise AI conversations have focused on models: who has the biggest one, the fastest one, the best benchmarks. These questions made sense when AI was still largely experimental and limited to narrow, low-risk use cases. That idea no longer holds up. AI systems are now embedded in customer support, […]

Compliance and quality in data annotation are difficult to maintain without a system. For enterprises operating at scale, the process of data creation is often the single greatest point of failure for model stability and regulatory assurance. When multilingual projects grow to thousands of tasks with hundreds of annotators working on them, operational chaos can […]

Join Stephanie Harris-Yee and Erik Vogt for an in-depth conversation about the complex relationship between quality and pricing in the localization industry. Join the conversation that goes beyond traditional quality metrics and build pricing models that reflect the true value and risk associated with different types of content. Key topics covered: Three dimensions of quality: […]