Quality Focus – 4 Corner Stones to Ensuring Quality
What sets Argos Multilingual apart from the competition is our strict focus on Linguistic Quality Assurance that combines multiple quality metrics into a single Quality Management System. Argos’ QMS measures all quality assurance processes, storing the results for future reference and traceability enabling Argos to monitor and use statistical data for feedback and quality control.
Argos’ QA manager can examine areas requiring improvement while the system showcases the results of changes that were implemented in the past. Within this systematic approach, Argos also incorporated Six Sigma principles whereby errors are categorized, weighted and analyzed to determine their standard deviation and any corrective actions that need to be taken.
Being determined to offer exceptional quality translation services to our clients and combining all quality measures under one Quality Management System, Argos was able to design unique workflows that enable us to deliver error-free translations for all your projects.
|Managed Workflows||Measurement and Analysis|
|Controlled Documentation||Continuous Improvement|
LQA Process Controls
- Performed by a linguistic specialist
- Small pool to ensure consistency
- 100% sample check process after revision:
- Verifies quality of translated projects
- Measures resource performance
- Identifies areas for improvement & rework
The outcome of the LQA check determines if a project „passes” or „fails”. If the translation is shown to be error-free, it is flagged as “passing” and the project is sent to the next step in the translation process.
If the LQA check uncovers translation errors, then the project is marked as “failing” and both the translation and LQA report are sent back to a proofreader for rework & review
Hybrid Quality Model
By following a combined Quality Assurance process that incorporates:
- Six Sigma principles
- Multiple ISO 9001 standards
- J2450 standard compliance
You can be sure that translation projects completed and delivered by Argos will meet not only your quality expectations, but also the strictest international quality standards currently in place.